SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-15 Business days |
| Canada, Europe |
7-15 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Men Bag Terra (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://menbagterra.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
wow this is thin. in the picture are about 10 bills, 7 cards and 15 coins and it's nothing. no leather just cloth but this is insanely thin
Very accurate, the wallet is really thin, I like it so much, The materials are ok and I love the small size in comparision with leather wallets. The coin bag is ok for a little amount of cash. I really recomend it.
Very nice wallet. Good craftsmanship and quality. Simple wallet for simple occasions when you don’t want to carry too many cards. Highly recommended.
really satisfied with this wallet. small,slim & good material. definitely will buy again from this store. many thanks to seller & aliexpress
Very nice wallet, well made, shipped quickly, delivered as promissed.
Perfect Wallet, very thin, all fits perfectly
All very well, small and practical
Very thin and beautiful wallet! Use it more than half year, order two more for future use.
Great Cat! Got up from a dozen cards, banknotes and a little bit of small things. Compared to my old пухляшом just thin as paper. I came fast enough. I am happy!
очень качественный материал, чем то похож на Оксфорд. стоит обратить внимание на размер отдела для купюр - некоторое купюры не поместится.
All right, good product is noted, thank you very much for the sale.
Good Goods, thin minimalism Recommend store
Even smaller than I expected. Cards moisture well even in RFID covers, bills too. Despite the absence of Velcro and buttons, the contents do not try to fly out of the purse at the earliest opportunity. In terms of dimensions, I coincided with my former but already collapsed twenty-year-old purse, so I'll get used to it quickly). Sending mega-fast, delivery less than a month to Kazakhstan, which is also very fast. In general, who needs a mini, several cards and bills to carry the most it, nothing superfluous, I recommend. In the photo, a couple of cards and 30 bills, and did not ceiling.
It's really thin and the product finishing is nice. I recommend this wallet.
Light wallet definitely will used it. BTW fast shipping +++++
Thin, material fabric. Threads really stick out but not much. If you need a thin purse then take it.
Wallet bomb, very thin and quality. There is even protection against moisture.
Thin purse, quality materials. Fast shipping.
The purse is excellent, it moisture into the pocket of the jeans. And the most beautiful, it is not noticeable! I did not stick out much because it is really so thin. That it is not noticeable. The store sent the order by new mail, from the border went a little more than a week, the order was sent out on 09.09.2020. And already 25.09 he was at the post office! Definitely I will take more, check in the sock and complement the review, if something is wrong.